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AXA Motor eCommerce - Customer Journey

AXA Motor eCommerce website user journey (www.AXAmotoronline.com)
- This was created to evaluate the existing flow and determine the AXA UX guideline.
- In one glance, we can see what is our customer suppose to respond on every pages.
- We also can see the percentage drop / bounce rate on the sales funnel
- Assumptions has made to suggest improvement and review on every page bounce.
AXA Motor eCommerce - Customer Journey
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AXA Motor eCommerce - Customer Journey

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